PRINCIPALS REPORT

Hello Swan Reach,

Welcome to term 3. We warmly welcome our new students and their families to SRAS: Noah, who is with the 11/12s, Mikhayla in the 2/3 class, and Sadie and Mason, who are our first mid-year receptions. The new class structures are in place and the new dynamics are proving successful academically, behaviourally and socially. SRAS thanks families, students and staff for making this necessary change at such short notice.

After 3 years of waiting for the project to upgrade the gymnasium air conditioning, it has finally commenced and is on-track for completion around the 16^th August. Internal work is due to be completed by the 10^th August. The main cylindrical duct inside the gym is large and will take a little time to adjust to, especially for games such as volleyball, but the future warmth and cool environment it will provide, far outweighs its aesthetics. The vents inside the foyer are extremely tidy and appear as if the have always been in place. The upgrade makes our gymnasium an even more valuable schooling community facility with no more noisy cooling at presentation evenings.

Mr John Robertson

Principal

SRC GREEN & GOLD DAY

SRC have organised a Green and Gold Day for Friday 2^nd August. Students are encouraged to dress up in green and gold, and there will be a prize for best dressed. A gold coin donation is needed and students will receive 1 free cupcake, with more being available to purchase. A dodge ball game is scheduled for lunch in the gym.

THE RESILIENCE PROJECT (TRP)

CONNECTED PARENTING WEBINAR RECORDING

Here is the link to the recording for those who couldn't make the live session, or would like to watch the presentation again. Please note that this link will expire on the 6th August.

COMPLAINT PROCEDURE

SRAS and SRAK acknowledged that we don’t always get things right for your child(ren). Therefore, it is your right to know, understand and apply the complaints procedure that is relevant to parents and carers. Quite often, parents and carers, don’t share their complaint with their child’s teacher and seek resolution with leadership. The major reason for initially raising concerns with teachers is that they usually have the contextual information needed to share with those concerned. Many complaints are able to be resolved at this level.

The following is an extract from the department’s Complaint and Management Procedure:

School and preschool staff responsibilities

Parents should raise any concerns or complaints about their child’s education with their child’s teacher. It is expected that teachers will:

• acknowledge the complaint
• make a time available (face-to-face, by phone) as soon as reasonably possible to discuss with the parent/s their complaint
• consider relevant legislation, departmental policy and guidelines and school or preschool processes and/or seek advice from your site leader
• identify and discuss with the parent possible courses of action that could be taken to resolve their complaint and the timeframe for this to occur
• where practicable, follow up with the parents, after a reasonable period of time for any changes to take effect, to ensure that the parent is satisfied with the outcome. For example, at parent interview, telephone or email.
• if appropriate (depending on the nature of the concern or complaint) keep a written record of the complaint, its progress and outcomes
• if a parent is not satisfied with the outcome of the complaint management process or decides that it is more appropriate to discuss their complaint directly with a member of the leadership team, then the person hearing the complaint must follow up by scheduling a meeting or phone call with the school leader (if applicable).

The infographic below, summarises the appropriate steps families can make at site and departmental levels.